Proficiency
CRM, automation and AI systems you own

Your business runs on your attention.
We replace that with a system.

We connect your inbox, calendar, payments and CRM into one system, then automate the replies, reminders, follow-ups and onboarding you do by hand today.

Handled without you

You: on a call

An example of what the system handles on its own while you work.

  • New enquiry in your Instagram DMs: Answered in 2 minutes, added to the CRM
  • Discovery call booked for Thursday: Confirmation sent, reminder set for the day before
  • Payment received: Access, contract and welcome email sent
  • Missed call while you were busy: Texted back with a link to book
  • Lead went quiet after the call: Follow-up started, next step set in the CRM
  • Client inactive for two weeks: Check-in sent. You get a task if they don't reply.
  • Chat question: “Is there a payment plan?”: Answered by your AI assistant, from your FAQ

Most buyers go with whoever answers first.

Industry average
47 hours
Mandarin Blueprint
5 minutes
See how we built it

Businesses we've built for

  • Mandarin Blueprint
  • Auto Appoint
  • Stacking Capital
  • Movo
  • LevUp Digital
The problem

You don't have six problems. You have one.

One enquiry, in a business that runs on someone remembering - and the same enquiry once it runs on a system.

One enquiry, two outcomes

20:14

The enquiry arrives

Now
01

You are at dinner. You see the badge and leave it for later.

After us
01

The system sees it the same second and replies in two minutes.

20:21

They have a question

Now
02

You mean to answer tomorrow. Three messages land on top of it.

After us
02

Your AI assistant answers from your FAQ and offers a slot.

Next day

Someone has to remember

Now
03

Written down nowhere. No task, no reminder, no record it existed.

After us
03

In the CRM, with the next step already set against their name.

Day before

The call has to happen

Now
04

Nothing goes out. Either they forget, or you do.

After us
04

Reminders at 48 h, 24 h and 15 min. They confirm they are coming.

Day three

How it ends

Now
05

You finally call. They went with whoever answered on Saturday.

Lost

After us
05

They pay, and access, contract and welcome go out on their own.

Won

And it isn't only you

63%
of companies never reply to a new lead at all
47 hrs
average time to a first response
10-20 hrs
a week lost to admin and operations
70%
are producing more with the same team or fewer

Industry figures, 2026: speed-to-lead benchmarks, small-business admin-time research, agency resourcing surveys.

Every one of them has the same cause: nothing moves unless somebody remembers it.

People take holidays, get busy and forget. A system doesn't.

Tell us where yours gets stuck
The system

One system, not a stack of tools.

Keep the tools you pay for - we connect them into one source of truth and build automations and AI on top.

  • Your tools stay. We connect them.
  • One CRM everything else writes to.
  • Every message, call and payment logged.
  • Live dashboards you only have to read.
  • GoHighLevel
  • HubSpot
  • Close
  • Attio
  • Pipedrive
  • Salesforce
  • Zoho CRM
  • monday.com
  • WhatsApp
  • Slack
  • Aloware
  • CloudTalk
  • Dialer.io
  • Twilio
  • Microsoft Teams
  • Calendly
  • Cal.com
  • Google Workspace
  • Notion
  • ClickUp
  • Airtable
  • DocuSign
  • Loom
  • n8n
  • Make
  • Zapier
  • Stripe
  • Shopify
  • QuickBooks
  • Hyros
  • Supabase
  • Webflow

Plus Instagram, Facebook, email, SMS and webhooks - anything with an API.

Results

Who we've built for.

Pick a client to see the work.

Your turnAdd yourself to this list
Online Education

Mandarin Blueprint

Before

A new enquiry sat in the queue up to six hours before anyone called. Most had already spoken to someone else by then.

After

A Call Connect system in GoHighLevel routes every lead to an available rep the moment it lands. Follow-up and call logging run on their own.

6 hrs -> 5 min

Speed to lead - every enquiry reached while they are still interested

Visit Mandarin Blueprint
How we work

Map it, build it, prove it, hand it over.

We start from how your business runs, not from the software - so you're never left with a system nobody understands.

  1. 130 minutes

    Discovery call

    Tell us where it hurts. We say on the call whether we can help.

  2. 2Fixed price

    Scope & quote

    What gets built, in what order, by when. One price, in writing.

  3. 3On your tools

    Build & test

    Built on the tools you already use, tested on real leads and clients.

  4. 4Yours

    Handover

    Documentation, a walkthrough, and a system you own outright.

The promise. You get the price in writing before any work starts, and everything we build is yours.

Let's talk
Who we are

Three people in Niš. You talk to the one building it.

Most automation fails because it's scoped around a tool, then handed over with nobody left who understands it.

We build CRM systems, automations and internal tools, in Serbia and abroad. Vuk is your point of contact from first call to handoff.

When it's done, it's yours and documented. Support after that is an option, not a condition.

Started
2024
Based in
Niš
Engagements
Project-based
After handoff
Support optional
Mateja

Mateja (Matt)

Vukašin

Vukašin (Vuk)

Đorđe

Đorđe (George)

Questions

The things people ask before getting in touch.

Straight answers - if yours isn't here, ask it on the call.

Most have tools that don't work together - a CRM nobody trusts, a spreadsheet holding it up. We keep what works, rebuild or switch off the rest.

A fixed price per project, never hourly, set by scope. You get it in writing after the strategy call - which costs nothing if it isn't worth it.

One workflow can take days; a CRM rebuild takes weeks. You get the timeline with the scope, before you commit.

Everything is documented and your team trained before handover - you own the system. Ongoing support is optional.

No. You explain how your business works and where it hurts; we build it and show you how to use it, in plain language.

Ads, content and selling - we build the system they run on. If an off-the-shelf tool solves it better, we'll say so.

Submit an inquiry

Tell us what's slowing you down.

One sentence is genuinely enough. We'll work out the rest on the call.

  1. 01

    We call you

    Usually within the hour in working hours - an actual call, not a form reply.

  2. 02

    We tell you what we'd build

    On that call. If we can't help, we'll say so and point you elsewhere.

  3. 03

    You get a fixed price

    One number for the whole project, before you commit to anything.

We use your details to get back to you about this enquiry, nothing else.