Proficiency
CRM, automation and AI for personal brands and digital products

Leads go cold. Admin eats your week.
We build the system that fixes both.

We connect your inbox, calendar, payments and CRM, then automate the replies, reminders, follow-ups and onboarding you now do by hand.

Watch first

Businesses we've built for

  • Mandarin Blueprint
  • Auto Appoint
  • Stacking Capital
  • Movo
  • LevUp Digital
The problem

You don't have six problems. You have one.

One enquiry, in a business that runs on someone remembering - and the same enquiry once it runs on a system.

One enquiry, two outcomes

20:14

The enquiry arrives

Now
01

You are at dinner. You see the badge and leave it for later.

After us
01

The system sees it the same second and replies in two minutes.

20:21

They have a question

Now
02

You mean to answer tomorrow. Three messages land on top of it.

After us
02

Your AI assistant answers from your FAQ and offers a slot.

Next day

Someone has to remember

Now
03

Written down nowhere. No task, no reminder, no record it existed.

After us
03

In the CRM, with the next step already set against their name.

Day before

The call has to happen

Now
04

Nothing goes out. Either they forget, or you do.

After us
04

Reminders at 48 h, 24 h and 15 min. They confirm they are coming.

Day three

How it ends

Now
05

You finally call. They went with whoever answered on Saturday.

Lost

After us
05

They pay, and access, contract and welcome go out on their own.

Won

Signs it's already costing you

Leads wait for you
Enquiries sit in DMs and inboxes until you're free. By then they've bought from someone else.
Calls get booked, then missed
No reminder goes out, so they forget - or you do.
More clients means more admin
Every sale adds access, contracts and emails you send by hand. Growth costs you evenings.
You can't see where sales die
Nothing shows where leads came from, who went quiet, or why a deal didn't close.

Every one of them has the same cause: nothing moves unless somebody remembers it.

People take holidays, get busy and forget. A system doesn't.

Tell us where yours gets stuck
The system

One system, not a stack of tools.

Keep the tools you pay for - we connect them into one source of truth and build automations and AI on top.

  • Your tools stay. We connect them.
  • One CRM everything else writes to.
  • Every message, call and payment logged.
  • Live dashboards you only have to read.
  • GoHighLevel
  • HubSpot
  • Close
  • Attio
  • Pipedrive
  • Salesforce
  • Zoho CRM
  • monday.com
  • WhatsApp
  • Slack
  • Aloware
  • CloudTalk
  • Dialer.io
  • Twilio
  • Microsoft Teams
  • Calendly
  • Cal.com
  • Google Workspace
  • Notion
  • ClickUp
  • Airtable
  • DocuSign
  • Loom
  • n8n
  • Make
  • Zapier
  • Stripe
  • Shopify
  • QuickBooks
  • Hyros
  • Supabase
  • Webflow

Plus Instagram, Facebook, email, SMS and webhooks - anything with an API.

Results

Who we've built for.

Pick a client to see the work.

Your turnAdd yourself to this list
Online Education

Mandarin Blueprint

Before

A new enquiry sat in the queue up to six hours before anyone called. Most had already spoken to someone else by then.

After

A Call Connect system in GoHighLevel routes every lead to an available rep the moment it lands. Follow-up and call logging run on their own.

6 hrs -> 5 min

Speed to lead - every enquiry reached while they are still interested

Visit Mandarin Blueprint
How we work

Map it, build it, prove it, hand it over.

We start from how your business runs, not from the software - so you're never left with a system nobody understands.

  1. 1Free, 30 minutes

    Systems audit

    We look at how your leads, calls and admin run, and tell you where you're losing money and what to fix first.

  2. 2Fixed price

    Scope & quote

    What gets built, in what order, by when. One price, in writing.

  3. 3On your tools

    Build & test

    Built on the tools you already use, tested on real leads and clients.

  4. 4Yours

    Handover

    Documentation, a walkthrough, and a system you own outright.

The promise. You get the price in writing before any work starts, and everything we build is yours.

Let's talk
Who we are

Three people in Niš. You talk to the one building it.

Most automation fails because it's scoped around a tool, then handed over with nobody left who understands it.

We build CRM systems, automations and internal tools, in Serbia and abroad. Vuk is your point of contact from first call to handoff.

When it's done, it's yours and documented. Support after that is an option, not a condition.

Started
2024
Based in
Niš
Engagements
Project-based
After handoff
Support optional
Mateja

Mateja (Matt)

Vukašin

Vukašin (Vuk)

Đorđe

Đorđe (George)

Questions

The things people ask before getting in touch.

Straight answers - if yours isn't here, ask it on the call.

Most have tools that don't work together - a CRM nobody trusts, a spreadsheet holding it up. We keep what works, rebuild or switch off the rest.

Three ways. Leads get an answer in minutes, so they buy from you instead of whoever replied first. Reminders cut no-shows, so more booked calls happen. Past clients get asked to renew and refer on schedule, not when you remember.

No - GoHighLevel, HubSpot, Close and others. We build on what you already pay for, and only suggest a switch when your tool can't do the job.

A fixed price per project, never hourly, set by scope. You get it in writing after the free audit.

One workflow can take days; a CRM rebuild takes weeks. You get the timeline with the scope, before you commit.

Everything is documented and your team trained before handover - you own the system. Ongoing support is optional.

No. You explain how your business works and where it hurts; we build it and show you how to use it, in plain language.

Ads, content and selling - we build the system they run on. If an off-the-shelf tool solves it better, we'll say so.

Free systems audit

Find out where your business leaks.

Tell us in one sentence what's slowing you down. On a 30-minute call we show you where leads and hours slip away, and what to fix first.

  1. 01

    We call you

    Usually within the hour in working hours - an actual call, not a form reply.

  2. 02

    You get straight advice

    Where you're losing leads and hours, and what we'd fix first. Worth hearing whether you work with us or not.

  3. 03

    You get a fixed price

    One number for the whole project, before you commit to anything.

We use your details to get back to you about this enquiry, nothing else.